Privacy Policy

This Privacy Policy outlines how Winown, operating under a license from Curacao, collects, uses, and protects the personal data of its users in compliance with Australian data protection and gambling regulations. By using the services provided by Winown, users agree to the collection and use of information in accordance with this policy.

Data Collection

Winown collects various types of information to provide and improve its services. The types of data collected include:

• Registration data: This includes personal information such as name, date of birth, address, email, and telephone number provided during account registration.
• Payment details: Information required to process transactions, including credit card numbers, bank account details, and other financial data necessary for depositing and withdrawing funds.
• Technical logs: Data automatically collected when using the platform, including IP addresses, browser types, operating systems, device identifiers, and logs indicating the time and date of access.

Cookies and similar tracking technologies may also be employed to gather information about user activity on the website. This includes data about user interactions to enhance platform functionality.

Purpose of Data Usage

The personal data collected by Winown serves multiple purposes:

• Account management: To create and maintain user accounts, verify identities, and facilitate account-related processes.
• Marketing communication: To send promotional materials, newsletters, and information about new features or services offered by Winown. Users may opt-in or opt-out of such communications.
• Anti-fraud checks: To detect and prevent fraudulent activities that could compromise the integrity of the casino and the safety of user accounts.
• AML compliance: To comply with Anti-Money Laundering regulations, ensuring that all transactions are legitimate and traceable.
• KYC procedures: To conduct Know Your Customer checks that are mandated by law, verifying the identities of users to prevent underage gambling and maintain responsible gaming practices.

Data Sharing

Winown may share personal data with third parties under specific circumstances, including:

• Disclosure to payment providers: Necessary to process transactions and manage deposits and withdrawals securely.
• Verification partners: Third-party services engaged to verify user identities and conduct necessary due diligence for compliance with regulatory requirements.
• Regulatory authorities: Information may be shared with relevant authorities as required by law, particularly concerning audits, investigations, or legal proceedings.

Users should be aware that sharing data with third parties will be done in accordance with applicable data protection laws and regulations.

User Rights

Users have specific rights regarding their personal data under Australian privacy laws, including:

• Right to access: Users can request copies of personal data held by Winown to understand what information is being processed.
• Right to deletion: Users may request the deletion of their personal data where it is no longer necessary for the purposes for which it was collected or processed.
• Right to restrict processing: Users can request the restriction of their personal data processing under certain circumstances, particularly if they contest the accuracy of the data.

Requests for access, deletion, or restriction of personal data must be submitted through the appropriate channels as indicated by the support team.

Cookie Policy

Winown uses cookies and similar technologies to enhance user experience and analyze website performance. The types of cookies utilized include:

• Essential cookies: These are necessary for the operation of the platform, enabling users to navigate the site and use its features securely.
• Analytical cookies: Used to collect information about how users interact with the platform, helping Winown improve its services and understand user behavior.

Users can manage cookie preferences through their browser settings. However, disabling cookies may affect the functionality and performance of the platform.

Data Security

Winown takes the security of personal data seriously and implements appropriate technical and organizational measures to protect against unauthorized access, loss, or destruction of data. This includes encryption technologies, secure servers, and regular security assessments.

Despite these measures, users should be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while Winown strives to protect personal data, it cannot guarantee absolute security.

Changes to Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or operational practices. Users will be notified of any significant changes through the platform or via email communication. Continued use of the services after any modifications indicates acceptance of the new terms.

Contact Information

For any inquiries regarding this Privacy Policy or to exercise user rights, individuals can reach out to the support team for assistance. Specific contact channels are provided on the platform.

This Privacy Policy is effective as of the date indicated on the website and remains in effect until further notice. Users are encouraged to review the policy periodically for updates.